Brigitte Laney, RN, BSN – Agency Director, Chief Executive Officer
Brigitte is not only the founder, but also the heart of Carolina Hearts. She brings over 15 years of nursing experience in the healthcare field to clients and families in our area. Brigitte serves as the Chief Executive Officer and Agency Director, as well as the Nursing Supervisor for the company. Brigitte’s hard work and compassion fuel Carolina Hearts to excel as the best home care agency in our area.
After several years managing Carolina Hearts, Brigitte wanted to further her knowledge of nursing and went back to school to obtain a Bachelors of Science Degree in Nursing from the University of North Carolina at Pembroke, where she graduated Cum Laude in 2013. Brigitte continues to pursue educational opportunities in the health care field and is currently training to be a CARES Dementia Specialist. Brigitte understands firsthand the chaos that dementia creates for families having cared for several family members affected by the disease. Brigitte is working to position Carolina Hearts Home Care as the leader in Dementia care in our service areas.
In her spare time, Brigitte loves spending time with her family, including her husband Bryan, their two kids, Elizabeth and Bennett, her mom Rosa, dad James Jr. all three of her sisters, and their families. Brigitte’s favorite vacations are to the beach or to the lake, where she can watch the sun rise or set over the water away from normal day to day activities. Brigitte loves music, believes there is a song for every occasion, and never misses a chance to dance.
Bryan Laney – Chief Operations Officer
Bryan is the Chief Operations Officer for Carolina Hearts Home Care. Bryan believes in continuous improvement of the systems that form the basis for the delivery of caregiver services to our clients. Bryan leads the execution of business strategies developed by the top management team to meet those goals and works to establish policies and procedures that promote the overall culture and vision of Carolina Hearts.
Bryan is also certified as a Professional Environmental Engineer and holds a valid PE license in both North and South Carolina. Bryan has held numerous roles in environmental management since graduating Magna Cum Laude from North Carolina State University in 2000 with a Bachelors of Science in Chemical Engineering, a Bachelors of Science in Pulp and Paper Technology, and a minor in business management. Bryan is able to utilize his technical project management background to set and achieve goals for optimizing performance and facilitating growth for the business.
Family is very important to Bryan, who loves spending time at home or traveling with his wife Brigitte and their two kids, Elizabeth and Bennett, as well as his own aging parents. Bryan finds coaching a very rewarding hobby and has coached numerous youth baseball and soccer teams. In any spare time, Bryan loves enjoying the outdoors, fishing, hiking, or just relaxing.
Jonathon Lewis – Assistant Agency Director
Jonathon is a Senior level manager with more than 15 years experience in the healthcare field and an unrivaled compassion for clients and families. Jonathon has been employed with Carolina Hearts Home Care for the past 11 years and has progressed in responsibility to his current position as Assistant Agency Director.
Currently, Jonathon serves as the Assistant Agency Director for Carolina Hearts Home Care, a role in which he directs the administrative management of the Agency under the supervision of the Agency Director and is responsible for assuring that day to day operations follow Agency and Regulatory policies and procedures. He has a proven ability to work with senior management to integrate the client service functions within the overall business operation strategy. In addition to this role, Jonathon also fills several additional functions for Carolina Hearts. Jonathon serves as the Senior Human Resource Coordinator, responsible for managing staff as well as contributing in developing qualifications and assignments of field employees to ensure appropriate staffing patterns for the highest quality service delivery. Jonathon also leads Client Satisfaction efforts for the company. In this role, Jonathon works with clients and families to ensure that services are being provided at the highest quality possible and working with the management staff to incorporate any feedback into continuously improving the services provided. More recently, Jonathon has also taken on the role of Marketing Coordinator for the business. In this role, Jonathon is able to use his vibrant personality to develop business relationships and utilize appropriate community resources to provide exceptional care to all clients and their families.
Jonathon believes that Carolina Hearts Home Care will be recognized and chosen by patients and their families for the quality and value of services provided and has committed to raising the standard by including creative and innovative changes in what we do and how we do it to successfully accomplish the Mission and Vision of Carolina Hearts Home Care.
Jonathon is heavily involved in community service and is currently serving the following functions:
- Laurinburg Chamber of Commerce – Ambassadors Board Committee and Event Planning Committee
- Richmond County Chamber of Commerce – Ambassadors Board Committee
- Scotland County/Laurinburg Arts Council – Board Member
- Scotland County Community Alternative Program Advisory Board
- Lumber River Council of Governments Area Advocate – Caregiver Respite Division
- Richmond County Department of Social Services – Community Alternative Program Advisory Board Member
- Southeastern Health – Community Alternative Program Advisory Board Member
Judy Locklear – Office Manager
Judy Locklear is an integral part of the Carolina Hearts Home Care staff with over 14 years in the home care field. Judy is currently the Laurinburg Office Manager/Human Resources Manager. Matching a client with the right caregiver is a skill that takes learning both the clients and caregivers and listening to their needs and concerns. You will never be treated like just a number with Judy on the job.
Judy is currently the Laurinburg Office Manager/Human Resources Manager responsible for day to day field staff management as well as new caregiver intake and human resources policy and procedure implementation. Within Judy’s role as Office manager, her primary function on a daily basis is scheduling our caregivers to meet the daily needs of our clients. This includes always making sure clients are covered in a timely manner as well as assuring clients are completely satisfied with their caregivers. Judy strives to increase customer satisfaction by meeting both the client and caregiver needs and showing genuine concern for each of them and their issues.
Judy values her family including her husband Gentry and their son Kendrick. Judy is also blessed with 2 wonderful parents that provide loving support and joy in her life. Judy is also heavily involved in her Shady Grove Baptist Church family, where she volunteers as Sunday School Teacher, Youth Director, and Custodian. Judy and her family are also part of a Gospel Singing Group that tours the area, spreading the word through song. In her free time, Judy loves to shop and enjoys spending time with family and enjoying life.
Nakia R. Locklear – Billing Specialist
Nakia joined Carolina Hearts Home Care over 4 years ago as an Administrative Assistant and has grown into the critical role of Billing Specialist, managing accounts receivable for the company. In this role, Nakia gets the opportunity to interact with clients and their families to make sure there is value in the services they receive.
Nakia assures customer satisfaction by continuing to maintain billing and service records in a professional manner, keeping the customer aware of any changes that may arise within the company that would directly impact them, and by working through any problems to find an acceptable solution.
Nakia’s motto is “God first, then family.” Nakia is an active member of Gray Pond Baptist Church where she serves as the Youth Committee Chairman, Adult Drama Team Leader, Youth Drama Team Leader, Praise Team Assistant, Assistant (Fill in) to Secretary’s Office, Assistant for maintaining church vehicle, and Church Custodian. Nakia has been happily married for 12 years to Jerry Locklear and they have 3 loving children; Katelin, Jerry Jr, and Nickolas. In her spare time, Nakia loves fishing, cooking, and crafting, and notes that PINTEREST might be her best friend!
Rosalynn Jacobs – Financial Manager
Rosalynnn is the Financial Manager for Carolina Hearts Home Care. Rosalynnn has been working in financial management for over 10 years and brings both expertise and organization to the business finances. Rosalynn brings a wealth of financial management knowledge to Carolina Hearts Home Care and provides the leadership team with critical financial information to assure the business can make responsible financial decisions on behalf of both clients and employees.
Felicia Britt, RN, BSN – Field Nurse
Felicia is one of the Field Nurses for Carolina Hearts Home Care. There is no one with a bigger heart or more compassion for care than Felicia. Felicia continuously goes above and beyond to support the needs of both employees and clients. Felicia embodies the mission of Carolina Hearts Home Care to provide the highest quality home care to each and every one of our clients in order that he or she can achieve and maintain the optimum quality of life.
Felicia enjoys spending time with her family. Her husband Johnny, of 30 years, her children Chris, J.J, Hannah, Omyra, her mom Rosa, her dad James Jr., all three sisters, and their families. Felicia’s compassion extends to animals as well, which has led her to adopt several dogs that were displaced by hurricane Matthew. Felicia loves crocheting, craft work, spoiling her grandchildren, and relaxing at the beach in her spare time.